PRIVACY POLICY

1) Introduction and Contact Information of the Data Controller

1.1
We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data refers to any data that can identify you personally.

1.2
The data controller for the processing of personal data on this website in accordance with the General Data Protection Regulation (GDPR) is:

Soleil D‘Or
Volmerswerther Deich 152
40221 Düsseldorf, Germany
Email: info@soleildorcollection.com

1.3
Data Protection Officer according to Art. 37 GDPR:
Kay Runné
Email: datenschutz@soleildorcollection.com

The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

2) Data Collection When Visiting Our Website

When you visit our website purely for informational purposes (i.e., when you do not register or otherwise provide us with information), we only collect data that your browser transmits to our server (so-called "server log files"). This data includes:

The website you visit
Date and time of access
Amount of data sent in bytes
Source/reference from which you came to the site
Browser used
Operating system used
IP address used (possibly in anonymized form)

The processing is carried out in accordance with Art. 6 (1) lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There will be no transfer or further use of the data. However, we reserve the right to review the server log files retrospectively should there be concrete indications of illegal use.

3) Hosting & Content Delivery Network

3.1
For hosting our website and displaying the content, we use the system of the following provider:

Shopify Inc.
151 O’Connor St., Ground Fl
Ottawa, ON, K2P 2L8, Canada

All data collected on our website is processed on the servers of the provider. We have entered into a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.

For data transfers to Canada, the provider has joined the EU-U.S. Privacy Shield framework, which ensures the level of data protection in accordance with European data protection standards.

4) Cookies

In order to make your visit to our website more attractive and enable certain features, we use cookies. These are small text files stored on your device.

Session Cookies: Automatically deleted when the browser is closed.
Persistent Cookies: Remain on your device and store page settings.

You can find details about the storage duration in your web browser's cookie settings. If cookies process personal data, this occurs based on:

Art. 6 (1) lit. b GDPR (Contract fulfillment)
Art. 6 (1) lit. a GDPR (Consent)
Art. 6 (1) lit. f GDPR (Legitimate interest in functionality and user-friendliness)

You can configure your browser to notify you when cookies are set, and you can decide individually or reject cookies in general. Please note that the functionality of the website may be limited if you reject cookies.

5) Contacting Us

5.1 WhatsApp Business
We offer you the possibility to contact us via the WhatsApp messaging service of WhatsApp Ireland Limited. For details on data processing, please refer to the complete section in the original text.

5.2 Contact Form and Email
When contacting us via our contact form or email, we process personal data exclusively for the purpose of addressing your request (Art. 6 (1) lit. f GDPR). If the contact is for a contractual purpose, Art. 6 (1) lit. b GDPR applies. After processing, the data will be deleted, unless there are legal retention obligations.

6) Commenting Feature

In connection with the comment function, we store:

Your comment
Date and time of creation
Commentator name chosen
IP address (for security reasons)

Legal grounds: Art. 6 (1) lit. b and f GDPR. Comments can be deleted if reported as illegal.

7) Data Processing When Opening a Customer Account

Personal data is collected in accordance with Art. 6 (1) lit. b GDPR when you open a customer account. This data will be deleted after the account is closed unless there are legal retention periods.

8) Use of Customer Data for Direct Advertising

8.1 Email Newsletter
Your email address will be stored and processed using the double-opt-in procedure. You can unsubscribe at any time.

8.2 WhatsApp Newsletter
Details on processing can be found in the full section of the original text.

8.3 Product Availability Notifications
Upon registration, we will notify you via email when a product becomes available.

8.4 Shopping Cart Reminders
In case of an abandoned shopping cart, we may send you a one-time reminder via email.

9) Data Processing for Order Fulfillment

9.1
As far as necessary for the fulfillment of the contract (delivery and payment purposes), we will pass on the personal data we collect in accordance with Art. 6 (1) lit. b GDPR to the appointed shipping company and financial institution.

9.2 Use of Payment Service Providers
Details about the payment service providers (e.g., Amazon Pay, Apple Pay, Google Pay, Klarna, PayPal) and their processing of personal data can be found in the respective sections.

10) Web Analytics Services

Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited. Details on data processing by Google Analytics and opt-out options are described in the corresponding section.

11) Retargeting/Remarketing and Conversion Tracking

11.1 Facebook Pixel
We use the "Facebook Pixel" from Meta Platforms Ireland Limited. Further information and options to withdraw consent are provided in the "Retargeting/Remarketing" section.

11.2 Google Ads Conversion Tracking
Our website uses the Google Ads advertising service and Google Ireland Limited's conversion tracking. Details on data processing and opt-out options are described.

12) Website Functionalities

12.1 Google Maps
We use Google Maps to display interactive maps. For further information, please refer to Google's privacy policy.

12.2 Google reCAPTCHA
Our website uses the CAPTCHA service Google reCAPTCHA. Additional information on data processing can be found in Google's privacy policy.

13) Cookie Consent Tool

Our website uses a cookie consent tool that allows you to manage your cookie consents.

14) Rights of the Data Subject

14.1 Your Rights Under GDPR
The data protection law grants you rights, including the right to access, rectify, delete, and object to data processing. Further details can be found in the "Rights of the Data Subject" section.

14.2 Right to Object Under Art. 21 GDPR
You have the right to object to the processing of your personal data if it is based on our legitimate interest.

15) Duration of Storage of Personal Data

The duration of storage depends on the respective legal basis and statutory retention periods. Further details on the duration of storage are described in the corresponding section.