RIGHT OF WITHDRAWAL
Introduction
Consumers are entitled to a right of withdrawal according to the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or self-employed profession.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, takes possession of the last item.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notification of your intention to exercise the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, including the cost of delivery (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the notification of your withdrawal from this contract.
For this refund, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you. In any case, you will not incur any fees as a result of this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
Return of Goods
To start the return process, we ask you to use our Return Center. There, you can request a return and receive all necessary information, including a return label.
For the return:
Please return the goods without undue delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract to our Return Center. The deadline is met if you send the goods before the fourteen-day period has expired.
Return Shipping Costs
You will bear the direct costs of returning the goods. Further information regarding returns can be found in our [Return Center Link] or on the returns page of our shop.
Diminished Value of the Goods
You are only responsible for a diminished value of the goods if the loss in value is due to handling of the goods that was not necessary to ascertain the nature, characteristics, and functioning of the goods.
Associated/Financed Transactions
If you have financed this contract through a loan and later withdraw from it, you are also no longer bound by the loan agreement, provided both contracts form an economic unit. This is particularly the case if we are simultaneously your lender or if your lender uses our services for the financing.
If the loan has already been paid to us at the time the withdrawal becomes effective or when the goods are returned, your lender will assume our rights and obligations under the financed contract in relation to you with respect to the legal consequences of the withdrawal or return. This does not apply if the present contract involves the acquisition of financial instruments (e.g., securities, currencies, or derivatives).
If you want to avoid contractual obligations as much as possible, exercise your right of withdrawal and also withdraw from the loan agreement, if you are entitled to do so.